Service Level Agreement

Reliable hosting, transparent uptime, and agreements tailored to your business.

Uptime target

We target 99.9% monthly uptime for the Sliplane platform across all plans. This target guides our day-to-day work keeping your services available.

Uptime history

We share our uptime publicly. View our uptime history, current service status, and incident updates on our status page.

Enterprise agreements

Need a contractual uptime guarantee? We’re happy to work with you on a separate enterprise agreement that defines the covered services, uptime commitments, and service credits for your business.

Contact support@sliplane.io to discuss your requirements.

Our standard uptime target is non-contractual and does not include service credits. Contractual guarantees and credits are available under a separate enterprise agreement.